Shipping Policy
At Petopiaprints.com, we are committed to delivering your orders promptly and securely. Please review our shipping policy to understand how we handle order processing, shipping, and delivery.
1. Order Processing
- All orders are processed within 1-2 business days after the payment is confirmed.
- Custom orders may require additional time for design and approval.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Time
- Standard Delivery: Orders are typically delivered within 5-7 business days after processing.
- Delivery times may vary depending on your location, shipping carrier, and unforeseen circumstances (e.g., weather or customs delays).
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order. Any applicable taxes or duties for international orders are the responsibility of the customer.
4. Delivery Areas
- We ship to most locations worldwide.
- Certain remote or restricted areas may have limited shipping options.
5. Tracking Information
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your shipment’s progress.
6. Undeliverable Packages
If a package is returned to us due to an incorrect address or unavailability to receive the delivery:
- We will contact you to arrange for re-shipment.
- Additional shipping charges may apply for re-delivery.
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 7 days of the delivery date.
- We will work with the shipping carrier to resolve the issue and, if necessary, send a replacement.
8. Questions About Shipping
For any questions or concerns about our shipping policy, feel free to contact us:
Email: admin@petopiaprints.com
